With UBA’s chat banker, Leo now on WhatsApp, customers who are lovers of the app will be able to open new accounts, check their balances on the go and carry out basic banking services.
The Pan-African Financial Institution is once again asserting itself as a pace setter, moving in leaps and bounds in unchartered territory. By leveraging the WhatsApp Business Solution, we are continuing to expand our service channels as part of our commitment to making banking, cheaper, faster and readily accessible to customers wherever and whenever they choose to bank.UNITED Bank for Africa (UBA) who recently clinched the Euromoney awards as the Best Digital Bank in Africa, has launched in pilot mode on WhatsApp and will be fully available to customers by September 1st, 2018. The WhatsApp service is expected to enable customers chat with GTBank on their mobile phones and request for basic banking services using the advised prompts.Īll service requests will be treated instantly, depending on the internet connection of the user, the bank added.Ĭommenting on the bank’s service channel on WhatsApp, the Officer and Managing Director/CEO of GTBank Plc, Segun Agbaje said:“At GTBank, we are passionate about driving constant interaction with our customers to learn more about how we can serve them better as well as to provide them with the financial solutions that can add real value to their lives. On its part, GTBank explained that following the launch of its Whatsapp Business Solution, the bank would be leveraging the platform to bring financial services closer to customers, whilst offering them more channels to bank, make enquiries and have their service requests treated promptly. The premium private chat platform has assured that there will be no spam messages as the development is to enable businesses serve their customers with useful and helpful information. “WhatsApp has been in existence for over 9 years, reaching more than 1.5 billion people in over 180 countries. “It is a solution that is from the customer’s standpoint, easy to use by anyone regardless of your demography.’ ‘Leo is ready and waiting to help with any form of banking services’ continued Abolusoro.
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